We offer a full suite of add-ons to help maximize your results with SmartBid, whether you’re new to the platform & need help setting up or a long-time user looking to optimize precon.
Premium Support
Once you become a SmartBid customer, our goal is to exceed your expectations. That’s why we go above and beyond to offer you premium support options, customized to your company’s needs.
- Monthly system health check (verify sub emails)
- Communication template design assistance
- Customized integrations
- Support for vanity email/personalized email domain transmission
- Support for uploading files larger than 350MB’s
Contact Database Management
Need help managing & cleaning up your private sub database? With our Contact Database Management service you’ll be able to easily access up-to-date, verified contact record information.
- Get help cleaning and managing up to 3,000 contacts
- Resolve email address bounce errors
- Update sub trade codes
- Request subs update their information on behalf of user
- Identify and update contacts without accurate email address
Project Leads
Access the right private and public project opportunities throughout the US and Canada with ConstructConnect Project Leads.
- Find the right projects at the right time
- Identify projects that fit your needs based on criteria you specify, including project type, location, project value, & more
- Track projects & receive updates when changes occur on a project, including addenda
- Quickly access & download project information (documents, plans, specifications)
- Connect with project decision makers easily using the included contact information
Subcontractor Prequal & Services
Communicating with your subs to ensure they are qualified can allow you to bid with confidence. By using our sub prequalification & services, we’ll help streamline your approval process.
- Standard prequalification form
- Prequal walk-through / Q & A / troubleshooting session
- Customized communication templates
- Subcontractor qualification calling services available
- Prequal experts assist in developing review risk assessment processes
Sub Compliance & Services
Easily track, collect & manage your sub compliance with SmartBid Compliance. Efficiently track licenses, COIs, & W-9 documents according to project or company requirements.
- Includes 1,000 managed vendors ($2 per additional vendor)
- Organize certificate of insurance & contract documents for seamless compliance tracking
- Eliminate manual data entry of document data with Optical Character Recognition (OCR) scanning technology
- Centralize communications with vendors & certificate holders
- Generate reports for instant feedback on system activity, employee productivity, erroneous data, & more
Professional Services
Our Professional Services team is dedicated to help you maximize your results with SmartBid. Whether you’re looking for private training or customized solutions, our team will design a program to meet your needs.
- On-Site Training - In-person, on-site training & strategic consulting with your staff
- Custom Built Solutions - Development effort on custom forms, features or workflow optimization
- Custom Built SmartBid Reports - Import personalized reports
- Custom Requirements - Custom integrations with the other software you depend on
