At SmartBid, we recognize that a great product can only be possible with a great team to back it up. So, we decided to highlight the employees behind our software. We figure if you see why they love, live and breathe our product, it might just become your favorite, too. In this post, we’re showcasing Nancy Sheehy, the SmartBid Onboarding Specialist. See why SmartBid construction bidding software starts with Nancy, and how she has continuously improved SmartBid, as well as helped our users win more construction projects throughout the years.
Before Nancy started working in the construction bidding software industry, she was a college instructor at Brown Mackie College in Cincinnati in English Composition and Public Speaking for 20 years. She attributes this training background to helping her connect and guide SmartBid users throughout the system learning process. Nancy’s experience in public learning, combined with her 10+ years working within the construction bidding software industry, makes her a one of a kind employee. When asked about his experience working with Nancy, co-worker Garrett Sayre said this, “Care, professionalism and respectfulness are the key attributes necessary to help guide our users through the on-boarding process, and Nancy embodies these through and through. She is a go-getter that always makes herself available. Her industry knowledge makes her invaluable both to us as her colleagues and to SmartBid users as she is always on the prowl to identify where improvements in processes can be made.”
Q: What do you do for SmartBid?
Nancy: I am the Onboarding Specialist, I train and consult new clients on system setup, configuration, database import and prebid project management.
Q: Describe what your day-to-day looks like
Nancy: I connect with new clients, help them import their subcontractor databases, conduct training sessions, and also follow up with existing clients to make sure they are productive and happy in SmartBid.
Q: Why do you love what you do?
Nancy: Working with clients is challenging, interesting, and fun. I love finding out what they do all day and learning their personal quirks and skills. Building those relationships is rewarding.
Q: What is your favorite SmartBid feature?
Nancy: I love the data management features. If your subcontractor data is clean, it will do most of the work for you.
Q: We believe that Construction Starts Here with SmartBid. In your opinion, how does SmartBid help general contractors start and win more construction projects?
Nancy: SmartBid allows for all construction bidding documentation and communication to be in one shared place. Total visibility into all subcontractor and vendor activity, as well as clear reporting on this activity helps general contractors stay on top of the bidding process.
Q: What's one fun fact about you?
Nancy: My cat attends all internal meetings; she sits next to me on the desk and contributes intelligently to every meeting.